Return Policy
Our Easy Return Policy
We understand that sometimes you may need to return or exchange an item. That's why we offer a 15-day 100% satisfaction guarantee. If you are not satisfied with your purchase, you may return unworn and unopened merchandise with all tags attached within 15 days for an exchange or refund. Any credits or charges will be issued to the credit card used for the purchase .
Please allow us 3-5 business to receive and process your return.
For international orders, a refund will be issued less shipping and handling fees.
Shipping charges are not refundable
Return shipping is the buyer’s responsibility.
Open packing for items that are returned are subject to restocking fee
Items returned laundered, worn or without original packaging are not refundable or exchangeable.
Important notes about returning undergarments and intimates are in original packing and not worn
We reserve the right to refuse returns on items that may not meet hygiene and health regulations. By law, intimate garments containing a crotch cannot be returned once they have been worn or tried on.
We understand that sometimes you may need to return or exchange an item. That's why we offer a 15-day 100% satisfaction guarantee. If you are not satisfied with your purchase, you may return unworn and unopened merchandise with all tags attached within 15 days for an exchange or refund. Any credits or charges will be issued to the credit card used for the purchase .
Please allow us 3-5 business to receive and process your return.
For international orders, a refund will be issued less shipping and handling fees.
Shipping charges are not refundable
Return shipping is the buyer’s responsibility.
Open packing for items that are returned are subject to restocking fee
Items returned laundered, worn or without original packaging are not refundable or exchangeable.
Important notes about returning undergarments and intimates are in original packing and not worn
We reserve the right to refuse returns on items that may not meet hygiene and health regulations. By law, intimate garments containing a crotch cannot be returned once they have been worn or tried on.